Cancellation by Customer:
- To qualify for a Total Refund of your deposit, kindly notify us at least Ten days in advance of your scheduled booking date.
- Refunds will not be processed for cancellations made within less than Ten days of the booking date.
- In the event of a government-issued warning sign preventing sailing due to heavy incessant rain in Goa, Fun Cruises Goa reserves the right to:
- Offer the option to reschedule the ride.
- Provide a full refund of the advance payment.
Rainy Weather Policy:
- In cases of heavy rainfall during the scheduled ride:
- Fun Cruises Goa may suggest rescheduling the ride for a better experience.
- No additional charges will be applied for rescheduling due to adverse weather conditions.
- If Fun Cruises Goa cancels a ride due to technical reasons, customers will be entitled to a full refund of their deposit.
Note: Refunds will be processed using the same payment method used for the booking. Please allow a reasonable processing time for the refund to reflect in your account. Fun Cruises Goa reserves the right to modify this refund policy with or without notice.